Inspire Fitness Centre Privacy Policy

Last updated: 7/10/26

Inspire Fitness Centre respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store and share personal information when you visit our website, contact us, become a member or book our services.

1. Who we are

The organisation responsible for your personal information is NDVSLC Ltd., trading as Inspire Fitness Centre.

For questions about this policy or to exercise your data protection rights, contact:

Address: Inspire Fitness Centre, Ratoath Road, Cabra West, Dublin 7
Email: info@ifcc.ie
Telephone: 018683807

We handle personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection law.

2. Information we collect

Depending on your interaction with us, we may collect:

• Contact details: your name, address, email address and telephone number.

• Membership information: your date of birth, membership type, account details and membership history.

• Booking and attendance records: classes, swimming lessons, personal training, facility bookings and visits.

• Payment information: billing details, payment status and transaction records. We do not hold bank or card details.

• Correspondence: enquiries, feedback, complaints and communications with our team.

• Health and accessibility information: information you choose to provide about conditions, injuries or support needs relevant to safe participation.

• Children’s programme information: a child’s name, age, programme bookings and relevant parent, guardian or emergency contact details.

• Website information: IP address, browser and device information, server logs and, where enabled with the appropriate consent, information about website usage.

• CCTV footage is recorded in parts of the facilities

3. How we use your information

We use personal information for the following purposes:

Purpose

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Managing memberships, bookings, payments and delivering services. Performance of a contract, or steps you request before entering a contract

Responding to enquiries about joining or booking.

Handling general enquiries, feedback and complaints.

Our legitimate interest in providing customer service and resolving issues.

Sending booking confirmations, membership notices and service updates.

Performance of a contract, or our legitimate interest in keeping customers informed.

Maintaining records required by law.

Compliance with a legal obligation

Protecting our systems, preventing misuse and managing disputes.

Our legitimate interest in securing our services and protecting our business

Sending promotional emails or text messages.

Your consent, unless an applicable existing-customer exception permits this

Using optional website analytics or advertising technologies.

 

Your consent

Where we rely on legitimate interests, we consider the effect on your rights and privacy.

Health information requires additional protection. Where we request optional health or accessibility information, we will explain why it is needed and obtain explicit consent where this is the applicable basis. Different legal grounds may apply to emergency situations or legal claims.

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4. Marketing communications

Where you have agreed to receive marketing, we may send you information about Inspire Fitness Centre’s offers, programmes and events.

You can withdraw your consent at any time by updating your preferences on your user account.

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You may continue to receive essential communications about your membership, payments, bookings or changes to services after opting out of marketing.

5. Who we share information with

Where necessary, we share relevant personal information with service providers that support our operations, including:

• Membership and booking system providers.

• Payment processors and banking providers.

• Website hosting, IT support and communications providers.

• Professional advisers, insurers and auditors.

• Authorities or emergency services where disclosure is required or legally permitted.

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6. How long we keep information

We retain personal information for the period needed for its purpose, taking account of legal obligations, complaints and potential claims. We then securely delete or anonymise it.

Our retention periods are:

Record type                                                                                                             Retention period

Membership and account records                                                                6 years after membership ends

Booking and attendance records                                                                  1 year

Financial and transaction records                                                                 6 years

Enquiries and correspondence                                                                       As needed

Health and accessibility information                                                             3 years after membership ends

Children’s programme records                                                                        3 years after programme ends

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Records may be retained longer where necessary for an ongoing complaint, legal claim or legal obligation.

7. How we protect information

We use appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

Access is limited to people who need the information for their work. We review our arrangements and require appropriate safeguards from providers handling information on our behalf.

8. Your rights

Depending on the circumstances, you have the right to:

• Access your personal information and receive a copy.

• Have inaccurate or incomplete information corrected.

• Request deletion of your information.

• Request restrictions on how we use it.

• Object to processing based on legitimate interests.

• Object to direct marketing at any time.

• Receive certain information in a portable format.

• Withdraw consent where processing relies on consent.

Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

To make a request, contact us using the details in Section 1. We may need to verify your identity. We normally respond within one month; where a permitted extension is necessary, we will explain why.

9. Children’s privacy

For children’s memberships and programmes, we collect information needed to administer the service, communicate with parents or guardians and support safe participation.

Parents or guardians should provide accurate information and keep relevant contact and support details up to date. We provide age-appropriate privacy information where needed.

10. Cookies and similar technologies

[Confirm the cookies and tracking technologies used on the website and insert a link to your Cookie Policy.]

Strictly necessary cookies may be used to provide website functions you request. Optional analytics, advertising and other non-essential technologies require your consent before being enabled.

You can accept or reject optional cookies and change your preferences through [cookie settings link or control].

Our Cookie Policy explains the technologies used, their purposes, providers and duration.

11. Complaints

Please contact us if you have concerns about how we handle your personal information.

You also have the right to lodge a complaint with Ireland’s Data Protection Commission:

Website: www.dataprotection.ie

12. Changes to this policy

We may update this policy to reflect changes to our services, systems or legal obligations. The latest version will be published on our website with its update date. Where required, we will notify you of significant changes.