New Membership Software FAQ

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We’re upgrading to a new booking system to make things faster, simpler, and flexible for you. Below are answers to common questions about what’s changing, when, and what you need to do.

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Q1. When is the new system launching?

Our new system launches on 3rd November 2026

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Q2. Why are you upgrading the system?

• We want to make it easier for you to book activities, manage your membership and access your account, all in one place, and on any device.

• Our current system is a server-based system that is no longer supported.

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Q3. Is there a new app?

Coming soon - initially, use a link to...

• Book classes and swim sessions

• Save favourite activities

• Check timetables

• Make payments

We’ll let you know when the app is ready to download, this will come at a later date.

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Q4. Will I need to create a new account?

No, we have already created your account but you will need log in and change your password.

 

We’ll send you a link and step-by-step instructions by email.

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Q5. How do I book classes and activities?

Simply save the website as an icon / favourite on your phone and book you classes and other services through that.

 

Q6. What happens to my current bookings?

Any valid bookings and memberships will move across to the new system. We’ll contact you if anything needs updating.

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Q7. Can I make any new bookings?

You can make any bookings up to 31st October. After this, we kindly request that you refrain from making any new bookings while we transition to our new system. We will be in touch when the new booking system is live.

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Q8. Will my payment details transfer?

For security reasons, you will be asked to re-enter your payment details. We’ll explain how to do this during the setup process.

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Q9. What if I need help using the new system?

We’ll be here to support you. You can:

• Speak to our reception team

• Email info@ifcc.ie

• Call us on 01 868 3807

• Or visit www.inspirefitnesscentre.com

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